Privacy Policy

Welcome to FreshCart ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This policy covers all information collected through our mobile application, and any related delivery, marketing, or customer services.

We collect information you voluntarily provide (name, email, phone number, address) when setting up your profile or checking out.

Location Information: We request access to your device's precise location (GPS) to accurately deliver your groceries and autofill your address. Location data is only used during active order fulfillment.

Notifications: We ask for notification permissions to send you real-time updates regarding your order status and delivery ETA.

We use personal information to:

We only share your information with your direct consent, to comply with legal authorities, or to execute logistics (e.g. sharing delivery addresses with drivers and processing card payments). We never sell your details to advertising networks.

We employ strict physical, electronic, and administrative controls. We retain your customer details only for as long as your account is active or as necessary to comply with tax and audit regulations.

You hold the right to view, modify, or delete your personal details. You can update your profile parameters, address, and preferences, or request account deletion at any time directly through the Profile panel in the app. Data updates are synced immediately across both our mobile app and website.

Have questions, concerns, or requests regarding this policy? Reach out directly to our Data Protection Officer: